Sharing our Space
We have all chosen to live in this community of around 300 people because of its many benefits. However, it’s a shared space, and while the vast majority of residents respect each other’s comfort, it’s necessary to remember there are some Rules to protect us all. Please ensure you have a copy of the Owners Corporation Rules which can be downloaded from the information section of the website.
The following information for residents has been summarised from the ROI Apartments booklet that was published and distributed in hardcopy in 2018. A one page information sheet has been distributed to all owners and residents and this can also be downloaded from the information section of the website. Contact us for further details.
Access & Entry
The buildings and carpark are accessible through the use of an electronic security swipe fob or the intercom system.
Access to the ROI apartments is through the:
Lobby in the West Wing in Bik Lane
East Wing via the central courtyard and next to the carpark ramp
Alfred Street (residents only)
Carpark at the end of Bik Lane
There are two lifts in the West Wing and one in the East Wing:
Residents use the swipe fob to access the relevant floors and the carpark
Visitors must contact the apartment resident by intercom, and when the resident identifies the caller and presses the ‘key’ button on their intercom, the visitor enters the building and has three minutes to proceed to the lift and press the relevant floor number.
Carpark entry:
If your visitor/s tailgates another person entering the carpark, they may be able to get into the lift by following someone, but they will not be able to gain access to your floor.
Please do not let people tailgate you if they are not known to you or if they are a visitor to another apartment.
Administration & Owners Corporation (Body Corp) Fees
Notices for administration and Owner's Corporation fees are issued to unit owners quarterly. The administration and quarterly feeds are discussed and set by the Owners Corporation Committee.
If you have any questions about these notices, please contact Platinum Strata Community Management. Their contact details are on the Contact page.
Balconies - General
Any alterations or installations of fly screens, blinds, kennels, air conditioning units etc. require written Owners Corporation approval. Should you wish to make any changes or renovations to your balcony, please ensure you discuss this with Platinum Strata Community Management. Their contact details are on the Contact page.
Many of you will have noticed how our complex is becoming unattractive through inappropriate storage of items on the balconies – some of these items are also fire hazards.
Washing, brooms, mops and other similar items, bikes, motor bikes, scooters, large items of furniture and boxes are not allowed to be stored on balconies under any circumstances.
Additionally no cane, grass or flammable items are to be stored or used to block out glass panels on balconies.
Pot plants are allowed on balconies however you are required to keep your plants tidy and please consider your neighbours when watering plants.
It is your responsibility to keep your balconies clean, tidy and presentable.
Please note fire safety regulations regarding the use of BBQs on balconies.
BBQ Area
The BBQ terrace remains closed until the cladding issues have been resolved. In the meantime an instruction from the fire engineer states that it should not be open for residents’ use. For further details please read the relevant section in the Summer 2020 Newsletter on the Information page.
Bike Parking
& Storage
Please park bikes in designated bike parking areas on
Level B1
Outside the carpark entry at Ground Level
Beside the garden between the West and East Wings.
Please do not store bikes on balconies or in designated car parks on Levels B1 and B2.
Regular bike audits are conducted to identify and remove abandoned bikes.
We are currently looking at ways to increase the bicycle storage capacity and information on the progress of this project will be included in Newsletters.
Body Corporate
Platinum Strata Community Management has been appointed by the Owners Corporation to manage our building. Contact details are listed on the Contacts page.
The Owners Corporation has an annual general meeting each year and the Owners Corporation Committee is elected at the AGM. Should you wish to have a say in the running and maintenance of our building, you are encouraged to nominate for the Committee, which meets on a very regular basis.
The Committee Chair is Jillian Hiscock.
Building Manager
Danny is our on-site Building Manager and his contact details are listed on the Contact page.
Cleaning - Common Areas
The hallways and common areas are cleaned very regularly by professional cleaners. Please advise Danny, Building Manager, if you notice any areas that require cleaning, such as the lifts or foyer area.
City of Yarra Council
The City of Yarra is our local council and information about rates, pet registration, libraries, etc. and contact details can be found on the homepage.
Electricity Supply
The Owner’s Corporation has negotiated with a wholesale energy provider, WINenergy, to supply all electricity to the ROI Apartments.
WINEnergy uses an embedded network established to physically aggregate the energy consumed within the complex to a single metered point.
Sub-meters measure tenants’ and common area consumption.
Electricity MUST be supplied to your apartment through WINenergy.
WINenergy contact details can be found on the homepage.
Emergency Exits & Stairs
Fire evacuation plans are displayed throughout the building.
Emergency stairs have one way accessible doors.
Do not exit on any floor other than the ground in case of fire or emergency.
Fire & Emergency Procedures
It is vitally important that all residents are aware of the fire and emergency features, equipment and procedures that must be followed in case of a fire or other emergency.
All apartments are fitted with smoke detectors which must be checked at least annually by owners or tenants.
Please replace faulty smoke detectors or batteries where appropriate, and purchase a fire extinguisher and fire safety blanket for use in a fire in your apartment.
Smoke detectors make a distinct beeping sound when activated. To avoid activating the building’s alarm system, DO NOT OPEN YOUR APARTMENT DOOR when smoke is detected (for example, from burnt toast) especially where the door opens to a hallway or common area.
The building is also fitted with a fire detection system that is checked and tested regularly.
Fire hoses and fire extinguishers are located on each floor throughout both buildings (East and West wings).
Fire doors on each floor automatically shut if there is a fire emergency or smoke in the building. These are magnetic doors controlled by the Building Fire Control panel. Only if considered safe and there is no fire evident can the doors be opened.
The emergency evacuation meeting points in case of fire are on Nicholson Street outside Moran Accountants and in Alfred Street.
Please do not congregate in front of the ROI complex as this may block access to emergency vehicles and personnel.
Fire Training sessions are held from time to time and you are strongly encouraged to attend these no cost sessions.
Fire Extinguishers
Dry powder and water based fire extinguishers are located on each floor in case of emergencies.
Should you have any questions about the use of these fire extinguishers, please contact Danny, the Building Manager.
Gardens
The gardens within the common area have been designed and are maintained by the Owner’s Corporation and the Building and Garden Maintenance Sub-Committee.
Any suggestions from residents with regard to the gardens are welcomed - please contact, Platinum Strata Community Management - see Contact page - with ideas or feedback about the gardens.
Gas
Gas usage (for cooking) is paid by the Owners Corporation, so there is no need to arrange connection or disconnection.
Gas supplied for the bulk hot water system is apportioned via lot entitlement and owners are billed quarterly.
Hot Water Service
The ROI building is currently serviced by two separate hot water service units (one of top of the east wing and one on top of the west wing).
Hot water is communal and is charged out quarterly to Lot Owners based on the size of each unit.
Any issues with the hot water service should be raised immediately with Danny, the ROI Building Manager.
Insurance
The Owner’s Corporation has insurance covering the building and contents of the common area for property damage, theft and public liability. This insurance also covers the building and fixtures in your apartment (for example: kitchens, doors and walls) but not for carpets, light fittings and window coverings.
You are responsible for insurance for contents, chattels, and public liability insurance for your apartment, car space and storage cage.
You should advise your insurer that your car park and storage unit are not directly adjacent to your living area, in particular to ensure your car park is covered for public liability.
Intercom
Each apartment is equipped with an intercom that allows remote access to the main entry.
Once you allow someone to enter the building they will be given access to the main entry door and lift access to your apartment floor only.
Keys & Security Fobs
Each apartment is provided with one or two access fobs to the ROI Building. These access fobs will let you gain entry to the car park, main entry, rear building access, lift access to the West and East Building.
Batteries for fobs are type A27 and are available from selected hardware shops and retailers.
Please note that apartment keys for this building cannot be cut by a general locksmith and additional or replacement keys and fobs can only be obtained through the Building Management. You can find their contact details on the Contact page. A fee will be charged for new or replacement fobs and keys.
A regular access fob audit will be conducted and fobs not registered will be deactivated. Please respond to any requests to have your fob registered.
Letter Boxes
Letter boxes are located inside the main entry door to the West Wing and this area is under camera surveillance.
Each apartment is provided with a lockable mail box and you are encouraged to keep your letterboxes locked at all times.
Please note that if large items are left within the letterbox area they are at risk of being stolen.
If you do have important/valuable goods delivered by courier companies, ensure that the signature of the addressee or an authorised person is required on arrival or consider having your parcels delivered to your work address or a 24/7 Parcel Locker.
Alternatively, have your parcels delivered to Piedmonte’s Supermarket, 37-49A Best Street, North Fitzroy, Parcel Point and Parcel Connect, including a Couriers Please drop-off point https://www.piedimonte.com.au/newsagency/
For more secure mail delivery, private Post Boxes can be rented at nearby post offices (see the Australia Post website: https://auspost.com.au/receiving/alternative-delivery-addresses)
Sumner LPO, 17 Nicholson Street, Brunswick East 3057
Carlton North LPO, 546 Rathdowne Street, Carlton North 3054
Fitzroy North LPO, 155 Scotchmer Street, Fitzroy North 3068
The Owners Corporation accepts no responsibility for the loss of any mail or items delivered to the complex.
Library
The residents’ library is located in the ground floor lobby of the West Wing.
All residents are welcome to read and return books and DVDs, or to take and keep and leave another in its place.
There's a great range of novels, lifestyle and travel books and magazines.
The volunteer librarian is a member of the Owners Corporation committee.
Lifts
Do not hold lift doors open, lock them in the open position or force objects in the doors.
Please restrain your children from playing with the lift buttons, especially the emergency bell.
Please report any lift breakdowns or issues to either the lift company as displayed within the lift, especially if an emergency, or Danny, the Building Manager.
We ask for your patience from time to time especially at weekends when lifts may be locked off to facilitate the move in/out of residents.
Moving In/Out
Please contact Danny, the Building Manager, to advise a move-in or move-out date at least 48 hours in advance of the move. Danny must be notified of excess rubbish, boxes etc and will advise where these are to be placed.
Rubbish chutes are not to be used for disposing of moving boxes or cartons. The rubbish chutes are for general rubbish only.
A detailed Move-In/Move-Out building policy is being developed.
NBN Accessibility
Access to NBN through fibre to the building (FTTB) is available to ROI residents.
Please contact your telephone or internet provider for any NBN connection or general enquiries.
Noise
We have all chosen to live in this community of more than 300 people because of its many benefits. However, it’s a shared space, and while the vast majority of residents respect each other’s comfort, unreasonable noise is the most common cause of disputes.
Rule Number 4 of the Owners’ Corporation Rules covers Noise
KEEP IT DOWN BETWEEN 10.00 PM AND 7.30 AM
This is particularly important in common areas. If a reasonable request doesn’t solve the problem, then, after 10.00 pm, it’s a police matter. Please call Fitzroy Police on the phone number listed on the homepage, or
The Environmental Protection Authority (EPA) – see the homepage for contact details.
Notice Boards
Large notice boards are located:
Outside the lifts on the ground floor of the West Wing.
Outside the lifts on Levels B1 and B2
Small notice boards are located at entrances to each building and in all lifts.
Check noticeboards for information from the Owners’ Corporation.
Parking - Residents
Car parks are clearly marked with apartment numbers and ONE car park is included in the title of the majority of apartments.
These secure parks are located in Levels B1 or B2 of the car park.
Vehicle access is controlled by your remote control fob which has a range of 5 – 8 metres.
In cases where the residents of an apartment have more than one vehicle, NO PARKING IS AVAILABLE IN THE COMPLEX.
Visitors or residents who park more than 48 hours in the visitors’ car park will be issued with an infringement notice.
For your convenience, a 5 minutes pick-up and set down zone has been assigned outside the main entrance to the building.
Tradesmen and removalists require a permit to use this space and this issued by the Danny, the Building Manager, with 48hrs notice.
Parking - Visitors
17 Visitor Car Parks, including 2 Disabled Bays, are located on common property on B1.
Visitors can access these by calling the relevant apartment on the intercom provided at the entry ramp.
Use is restricted to 48 consecutive hours.
Cars parked in these spaces are regularly monitored for compliance and owners of non-compliant vehicles can be served with Notice of Breach.
Pets and Pigeons
Pets that cause no nuisance to neighbours and no damage to Common Property are permitted.
You may not exercise your animals on Common Property nor allow them to roam freely or urinate or defecate on any Common Property at any time. In particular, please do not allow your dog to relieve itself on the gardens or against the complex pillars, especially those near the East and West Wing entrances.
Do not keep your pets on your balcony at any time unless you are present.
Kennels or other animal structures cannot be constructed or placed on balconies without the prior written consent of the Owners Corporation.
Pigeons and pigeon droppings are increasingly problematic. Please do not feed the pigeons or leave pet food on your balcony. If you have any concerns about the pigeons, please contact the Platinum Strata Community Management - see the Contact page for details.
Public Transport
Yarra Trams Route 96 runs along Nicholson Street and Route 11 runs along St Georges Road.
Bus Number 504 – Moonee Ponds – Clifton Hill via East Brunswick – operates along Reid and Richardson Streets.
Rubbish Chutes, Rubbish Removal, Recycling & Organic Waste
There is a rubbish chute in the lift lobby of each floor for securely packaged non-recyclable rubbish.
Food scraps, mainly fruit and vegetable matter, can be put in the worm farms on Level B2. Read instructions above the worm farms about suitable compostable items.
Under no circumstances can you dispose of hard rubbish, including glass, brick, crockery, appliances or similar, through the garbage chute.
Recyclable rubbish - cans, bottles, cardboard etc. - must be put in the yellow recycle bins in one of the two Bin Rooms on B1 level. Please flatten cardboard boxes before being placing them in bins.
Plastic bags must not be placed in the recycle bins. Please put all plastic bags in the red bin beside the recycling bin.
Good condition clothing and small household items can be placed in the purple charity bins located next to Bin Room 1 in the B1 basement. If notified in advance, the charity will collect furniture if it is in good condition. Please contact Danny, the Building Manager, if you want to recycle large objects.
Hard rubbish (furniture etc.) removal is the individual’s responsibility.
Security
Access requires a swipe with your key fob.
PLEASE DO NOT allow ‘tailgating’.
Report any suspicious activity to Danny, the Building Manager, or after hours, to the police.
Smoking
Smoking is not permitted in the BBQ area, stairwells, lifts, foyers, carparks, hallways or lobbies or any other area forming part of the Common Property.
Please be mindful that smoking on your balcony will not only cause a nuisance to your neighbours, but may present a fire risk.
Cigarette butts must not be disposed of over balconies or on Common Property.
Please familiarise yourself with the fire safety on balconies requirements.
Storage Cages
Each apartment has a storage cage assigned to it.
Check with Danny, the Building Manager, for its location as there are several areas within the complex.
You will need to purchase your own padlock to secure the cage.
All items must be stored within the cage.
No items may be stored on top of or between the cages on Common Property.
Visitors
The Owners Corporation Rules regarding residents’ behaviour also apply to visitors, and it is your responsibility as a resident to ensure your visitors comply.
Water
Connection and accounts are arranged through City West Water. Contact details are on the homepage.